Return Policy

We guarantee all items against defects so please contact us with more details about your problem within 7 days of your purchase date or date you received your item to get an approval for a return or an exchange or a refund.

Store Hours:

Monday through Saturday 10am to 9pm

Sundays 12 noon to 5pm EST (Eastern Standard Time - USA).

In the heart of Rochester, New York

Our Address:

Lakeshore Record Exchange's

Alternativemusic.com
370 Park Avenue
Rochester, New York 14607
USA

Phone: 585-244-8476

email: Returns